I scheduled an MEL into flight craft earlier in the week and of course when the aircraft
arrived the crew wrote several extra squawks up on the aircraft. I wanted to let you know
that everyone I dealt with in the last week via scheduling (Brent Fraser) responded back
very quickly. Also once the aircraft arrived the leads (Jon and Amanda) communicated
updates and issue with parts and other events regularly and would call and give shift by
shift updates which was very helpful on our end. When it came to the paperwork I was
dealing one of their inspectors ( Daniel Rackleff) and we had a few minor paperwork
issues. He promptly corrected them and sent them to me and we were able to RTS the
aircraft early. It was a relief to not have to hound someone for updates and corrections.
I thought you should know I had outstanding service from this facility and would gladly
send more aircraft their way. If you could pass this information on to their higher ups I’d
appreciate it.